My Cart Checkout

What should I do if my order arrives damaged?

What should I do if my order arrives damaged?

There are two types of damages: noticeable and hidden. Noticeable damage. Any noticeable damage to the goods must be indicated on the delivery receipt. The driver will ask you to sign the delivery receipt, note the damage before signing the delivery receipt. Please contact us within 7 calendar days to report damage upon delivery. Hidden damage. If any damage upon delivery is reported more than in 14 calendar days after receipt of the goods, we will not be able to provide spare parts for free. Shipping companies generally do not accept late claims for damages.